Refund policy

RETURN
We want to make sure your experience with West Pearl is wonderful. All of our pieces come with a 30-day return policy upon receipt, in new, unworn condition.

To initiate a return, you can contact us at info@westpearlco.com with your order number, and we’ll generate a prepaid return label, as well as instructions on how and where to send your package.

If you have any return question, you can always contact us at info@westpearlco.com.

 

REFUNDS
We will notify you once we’ve received your item and refund is processed. Please allow 3 to 5 business days for the refund to post on your account.

If your refund does not show up within 15 business days, please contact us at info@westpearlco.com.